Member Portals
Member Portal - Health Member Portal - Flex
Members
Access Your Benefits and Find Support
As your Health Plan Administrator, Point C is here to support you with customer service, claims, appeals, and more.
Reminder
Refer to the customer service information located on your ID card for fast and direct support. If you are without an ID card, contact our customer service team and they will connect you with the appropriate team member.
Access Care
Find Care Covered by Your Plan
Through your Point C plan, find providers, understand your benefits, and access care.
PPO Network Partners
- Aetna
- Anthem
- Cigna
- First Health
- First Choice Health Network
- HealthLink
- PHCS
- 25+ Regional Networks
Your plan may include access to one or more national or regional PPO network partners. Refer to your member ID card to confirm the network that applies to your coverage.
With provider networks and plan resources designed to support everyday healthcare needs, it is easier to know where to go and what is covered.
Coverage and Benefits
Access and Manage Your Coverage and Benefits
From portal access to health spending account management, view your benefits and make more informed healthcare decisions with these member resources from Point C.
portal
Member Portal – Health
Access your member portal login to view claims, track plan activity, download ID cards, and review coverage details. This is your primary resource for day-to-day plan information.
Portal
Member Portal – Flex
Get help with COBRA compliance or manage your health savings and spending accounts, including HSA, FSA, or HRA, all from one place. View balances, track transactions, and access expert support.
Find Providers
Search for doctors, specialists, and facilities that participate in your health plan network. This helps reduce unexpected costs and ensures your care is covered according to your plan benefits.
Get Help Scheduling Appointments
If you’re unsure where to start or need help coordinating care, support is available to help you identify the right provider and schedule an appointment based on your needs.
Learn More About Medications
Get answers to questions about your prescriptions, including coverage, alternatives, and cost considerations. Support is available to help you better understand your medication options.
Connect with a Benefits Expert
Speak with a knowledgeable team member who can explain your benefits, review coverage details, and help you navigate questions related to claims, care, or next steps.
Need help with your plan, benefits, or account access?
Call 877-469-1972
or send an email to: websiteinquiries@pointchealth.com